7678bd Privacy Policy
This policy has been prepared with full transparency about how we collect, use, store, and protect your personal information.
1. Introduction and Scope
7678bd ("we", "us", or "platform") is an online gaming service operated for players in Bangladesh. This privacy policy describes what personal information we collect from users of our website 7678bd.cam, why we collect it, how we use it, and how we keep it secure.
By creating an account or using our platform, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This privacy policy should be read together with our Terms and Conditions and Responsible Gaming Policy. In case of any conflict, the terms of this privacy policy will apply.
2. What Information We Collect
We collect your information in various ways. The types of information collected are described below:
2.1 Registration and Account Information
When you create an account at 7678bd, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Mobile phone number
- Email address
- Password (stored in encrypted form)
2.2 Financial Transaction Information
During deposits and withdrawals, we may collect the following information:
- Mobile banking account number (bKash, Nagad, Rocket, Upay)
- Transaction amount and date
- Transaction reference number
2.3 Automatically Collected Information
When you browse our website, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Pages visited and duration
- Referral source (where you came from before reaching the site)
- Information from cookies and similar tracking technologies
2.4 Identity Verification (KYC) Information
To ensure secure service and prevent fraud, we may request the following documents:
- National ID card (NID) or passport copy
- Proof of address document
- Selfie or photo verification
3. Purpose of Using Your Information
7678bd uses your information for the following purposes:
3.1 Service Operations
- To create and manage your account
- To process transactions and maintain financial history
- To provide bonuses, free spins, and promotional offers
- To manage VIP membership
3.2 Security and Compliance
- To verify age (to confirm 21+)
- To protect account security and detect fraud
- To prevent money laundering and comply with financial regulations
- To support the implementation of responsible gaming
3.3 Customer Service and Communication
- To provide support via live chat and email
- To send important account-related notifications
- To inform you about promotional offers (based on your consent)
3.4 Service Improvement
- To analyse and improve the user experience
- To identify and resolve technical issues
- To use information in developing new games and features
4. Information Sharing and Third Parties
We do not sell your personal information to any third party. However, limited information sharing may occur in the following situations:
4.1 Service Providers
We work with trusted third parties for payment processing, technical support, and security services. These partners receive only the information necessary for their specific tasks and are bound by strict confidentiality agreements.
4.2 Legal Obligations
If required to comply with a court order, government directive, or legal obligation, we may be required to share your information with the relevant authorities.
4.3 Business Changes
In the event of a change of ownership or merger of our platform, user information may be transferred. We will notify you before any such change.
5. Cookie Policy
Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
5.1 Types of Cookies
- Essential cookies: Required to maintain login status and for the basic functionality of the service.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to understand website traffic and usage patterns.
5.2 Cookie Controls
You can reject or delete cookies through your browser settings. However, disabling certain essential cookies may affect some functionality of the website.
6. Data Security Measures
7678bd gives the highest priority to the security of your information. We use industry-standard security technologies:
- SSL encryption: All data transfers on our website are secured through SSL/TLS encryption.
- Data encryption: Stored sensitive information is kept in encrypted form.
- Access control: Only authorised staff may access personal information.
- Regular audits: Security measures are regularly reviewed and tested.
- Two-factor verification: An additional verification layer is available for account access.
Although we ensure the highest level of technical protection, data transmission over the internet is not entirely risk-free. Keeping your password confidential and ensuring the security of your account is also your responsibility.
7. Data Retention Period
We retain your personal information only for as long as it is necessary or required to be retained due to legal obligations:
- Active account: All information is retained while your account remains active.
- Closed account: Even after an account is closed, records of financial transactions and identity information are retained for a specified period in accordance with regulations.
- Legal retention: In cases of fraud investigation or legal dispute, information may be retained for an extended period.
At the end of the retention period, we securely delete the information or anonymise any parts that are no longer needed.
8. Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access Information
You may request at any time to know what information we hold about you. To do so, please contact our support team.
8.2 Right to Correct Information
If your account contains incorrect or incomplete information, you may contact us to have it corrected.
8.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained to comply with legal obligations.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you may opt out at any time.
To exercise any of the above rights, please contact us.
9. Protection of Minors
7678bd strictly prohibits registration and account use by anyone under the age of 21. We collect information for age verification and will immediately suspend an account if any user is suspected of being a minor.
If you believe a minor is using our platform, please notify our support team immediately.
10. Changes to the Policy
7678bd reserves the right to amend this privacy policy as needed. For any significant changes:
- We will publish a notice on the website.
- Registered users will be notified by email.
- The "Last updated" date at the top of the policy will be changed.
Continued use of the platform after any changes will be taken as your acceptance of the revised policy.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us:
Live Chat: 24 hours, 7 days — support available in Bengali
Email: [email protected]
Email replies are sent on business days according to Bangladesh Standard Time (BST, UTC+6).